Share via

Microsoft Cancellation

EL BOUZIRI Zakaria 0 Reputation points
2025-11-06T18:39:49.3133333+00:00

Hello,

I started the Microsoft 365 free trial on 6 Oct and canceled on 6 Nov (the day it renewed). I was charged €99 on 6 Nov. I’m in France (eligible for prorated refunds).

Please process a refund for the unused period of the annual term.

Microsoft 365 and Office | PowerPoint | Other | iOS
0 comments No comments

2 answers

Sort by: Most helpful
  1. Aymeric-B 29,375 Reputation points Independent Advisor
    2025-11-06T19:27:16.7866667+00:00

    Hello !

    You should be able to cancel your Microsoft 365 subscription by going to Microsoft account dashboard. Use this link to directly go to your Microsoft 365 subscription details : https://account.microsoft.com/services/microsoft365/details#billing
    You should have an option to cancel : click on it and follow the steps.

    User's image

    Let me know if you have any other question !

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments

  2. EL BOUZIRI Zakaria 0 Reputation points
    2025-11-06T18:44:28.73+00:00

    The replay doesn't resolve the issue

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.