Sign In Problem

Question

Sign In Problem

William Quoc Phong Nguyen 0

Error code: AADSTS5000225

Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 5e5ae005-d5e6-40e4-bfc7-8152cb141000 Correlation ID: 977acb59-4f1c-44ea-9a90-5fb4aa184ddf Timestamp: 2025-11-07 11:11:01Z

how cann i sign ing

Rukmini 42,675 Reputation points Microsoft External Staff Moderator

2025-11-07T11:47:23.3466667+00:00
Hello William Quoc Phong Nguyen,

The error you received (AADSTS5000225) means your tenant has been marked as inactive. When a tenant is inactive for a long time, Microsoft applies a login block. If the block lasts more than 20 days, the tenant may be permanently deleted.

Tenant inaccessible due to inactivity

If the block has been in place for less than 20 days, we may be able to restore access by unblocking it. Please provide the following details via private message:

Tenant ID

Correlation ID from the login failure

Timestamp of the failure

Business impact and reason for restoring the tenant

Note: If this is a test or non-critical tenant, you can create a new one: Quickstart: Create a new tenant in Microsoft Entra ID

Let me know if you have any further queries—feel free to reach out!
William Quoc Phong Nguyen 0 Reputation points

2025-11-07T12:21:43.2833333+00:00

So how can i get access to azure again
Rukmini 42,675 Reputation points Microsoft External Staff Moderator

2025-11-07T12:22:55.1366667+00:00

William Quoc Phong Nguyen Please share the requested details over private mesages so that we can help you fixing the issue