how to fix the Microsoft store

Question

I'm trying to download Roblox on my pc through the Microsoft store, and whenever I click get, a UI pops up and says, "You're almost ready to play, to play games on your PC, we need to install some gaming components. You only need to do this once." I click Download nothing happens. I tried downloading a random different game, and it said the same thing.

Moved from: System Center Operations Manager

Answer 1

To fix the issue with the Microsoft Store not allowing you to download games like Roblox, you can follow these troubleshooting steps:

1. Verify Microsoft Store Registration: Ensure that Microsoft Store is registered for your user account. You can check this by running the following command in a PowerShell prompt:

      Get-AppxPackage *Microsoft.WindowsStore*
   

   If it’s not registered, you may need to re-register it using the command:

      Add-AppxPackage -RegisterByFamilyName -MainPackage Microsoft.WindowsStore_8wekyb3d8bbwe
   

2. Check for Blockages: Make sure that your firewall or proxy settings are not blocking the required endpoints for Microsoft Store. You may need to adjust these settings to allow the Store to function properly.
3. Use Windows Package Manager: If the Store continues to have issues, you can use the winget command to install Roblox directly. First, search for the application:

      winget search Roblox
   

   Then install it using:

      winget install Roblox
   

4. Update Gaming Services: Sometimes, the Gaming Services may need to be updated. You can do this by running the following commands in an elevated PowerShell prompt:

      get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
      start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
   

   This will reinstall the Gaming Services necessary for running games.
5. Restart Your PC: After making these changes, restart your computer to ensure that all updates and configurations take effect.

By following these steps, you should be able to resolve the issue and download Roblox successfully from the Microsoft Store.