Microsoft 365

Question

Dear Q/A of Microsoft the Microsoft 365 issue I have is that I tried a few days a go about getting my Microsoft 365 Renew as it is I can not get pass the Payment page as I did buy the Product key from my local JB HI Fi Store not a Microsoft store as in have done so lots of Times but this Time around there was no button to renew via Payment page with using the product key I got from JB Hi Fi can anyone help so I can Renew it without PayPal and Credit cards screen from David James Cox ******@gmail.com

Answer 1

To renew your Microsoft 365 subscription using a product key from a retail store like JB Hi-Fi, you can follow these steps:

1. Go to the Microsoft 365 Admin Center: Visit the admin center at admin.microsoft.com.
2. Select Billing: In the left navigation pane, select Billing > Your products.
3. Enter the Product Key: Look for an option to redeem or enter your product key. If you don't see this option, you may need to check if your subscription is still active or if there are any issues with your account.
4. Follow the Prompts: After entering the product key, follow the on-screen instructions to complete the renewal process.

If you encounter issues on the payment page, ensure that you are logged in with the correct account that holds the subscription. If the problem persists, you may need to contact Microsoft support for further assistance.

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References:

• Why am I getting billed for Microsoft 365 after I activate the benefit?
• Manage recurring billing in the Microsoft 365 admin center