Blue screen

Question

Hi, I have been having issues with a large number of blue screens, I have updated all the drivers I can think of but it is still happening, I have tested RAM, removed CMOS battery and nothing seems to be resolving this, was wondering if someone could look at dmp file and tell me what is causing it, thanks.

https://www.mediafire.com/folder/mhrhk43s8c1hc/BSOD

Should have included my PC

Corsair RM750x 750W Modular 80+ Gold PSU MSI MAG X570 TOMAHAWK WIFI AMD Ryzen 5 3600 RTX 3080 16gb ram

Answer 1

Your minidump files just indicate memory (RAM) corruption no specific cause of the crashes is listed

To try to force Windows to show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

Before you run Driver Verifier, please create a new System Restore Point

https://learn.microsoft.com/en-us/answers/questions/4377096/(article)-driver-verifier-tracking-down-a-mis-beha?forum=windows-windows_10-update&referrer=answers

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Note, if you have any difficulty getting into Windows with Driver Verifier enabled:

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

Upon restart, press 4 to enter Safe Mode

Open Command Prompt as Administrator and run these two commands, then restart your PC.

verifier /reset

verifier /bootmode resetonbootfail

Answer 2

It sounds like you're experiencing persistent blue screen errors (also known as stop code errors) despite updating drivers and testing hardware components like RAM. Here are some general troubleshooting steps you can take:

1. Check for Faulty Drivers: Since you've updated drivers, ensure that there are no conflicting drivers or that the latest versions are correctly installed. You can use Windows Device Manager to check for any devices marked with an exclamation point.
2. Review Event Viewer: Check the Event Viewer for any critical errors that occurred around the time of the blue screens. This can help identify the specific driver or hardware causing the issue.
3. Run Hardware Diagnostics: Since you've already tested the RAM, consider running diagnostics on other hardware components, including the hard drive and any other peripherals.
4. Check for Hardware Compatibility: Ensure that all your hardware components are compatible with your version of Windows. Sometimes, newly installed hardware can cause conflicts.
5. Scan for Malware: Run a full virus scan to rule out any malware that could be causing system instability.
6. Analyze Crash Dumps: If you can access the memory dump files (dmp files) generated during the crashes, analyzing them can provide insights into the root cause of the blue screens. You can use tools like WinDbg for this purpose.

If these steps do not resolve the issue, you may want to consider seeking assistance from a professional who can analyze the dump files directly.

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References:

• Troubleshoot bug checks (stop code errors)
• Advanced troubleshooting for stop code errors