cancel subscription

Question

how do i cancel my account how do i cancel my account how do i cancel my account

Answer 1

To cancel your Microsoft 365 subscription, follow these steps based on your billing account type:

If you have an MCA billing account type:

1. Go to the Microsoft 365 admin center.
2. If you're using the Simplified view, select Subscriptions. If you're using the Dashboard view, go to Billing > Your products.
3. Select the subscription you want to cancel.
4. In the Billing settings section, under Subscription status, select Cancel subscription.
5. If you’re within the grace period, select a reason for canceling, provide optional feedback, and then select Cancel subscription.
6. If you’re outside the grace period, you can only turn off recurring billing.

If you have an MOSA billing account type:

1. Go to the Microsoft 365 admin center.
2. If you're using the Simplified view, select Subscriptions. If you're using the Dashboard view, go to Billing > Your products.
3. Select the subscription you want to cancel.
4. In the Subscription and payment settings section, select Cancel subscription.
5. Choose whether to cancel now or before the next renewal date, then select Next.
6. Select a reason for canceling, provide optional feedback, and then select Cancel now.

Make sure to save any important data before canceling, as access to your data will be lost once the cancellation is effective.

Answer 2

See https://support.microsoft.com/en-us/office/cancel-a-microsoft-365-subscription-46e2634c-c64b-4c65-94b9-2cc9c960e91b .

Answer 3

How do I TALK to a human? I have tried to cancel my subscription for 2 years.