Try another verification method

Question

Cannot proceed to other verification method because there is no other method choices. Showing only phone number but its not working and advising to use other method but no other method option is available.

https://account.live.com/Abuse?mkt=EN-US&uiflavor=web&cobrandid=11bd8083-87e0-41b5-bb78-0bc43c8a8e8a&id=250206&lmif=40&abr=1&ru=https://login.live.com/login.srf%3fid%3d250206%26opid%3d391C029B8EF0ED91%26opidt%3d1762816874

Answer 1

Hi,

I understand that you are receiving the message 'Try another verification method' when trying to log in. This usually appears due to unusual activity, a high volume of requests, or similar issues.

First, I suggest that you reset your password and try again: https://account.live.com/ResetPassword.aspx

If the issue persists, make sure you’re using a device and location you’ve previously used to sign in. You can also switch networks by using Wi-Fi or mobile data. Avoid making repeated attempts. In some cases, waiting 24 hours may help resolve the issue. For further assistance, use the sign-in helper tool to identify the problem and explore available support options.

https://go.microsoft.com/fwlink/?linkid=2214157

Reference: See the 'Try another verification method' section:

https://support.microsoft.com/account-billing/troubleshooting-verification-code-issues-409090c4-92b5-42b9-8ae6-bcc97e62fc48