Word print failed

Question

Unable to print from Word unless I go to Control Panel, programs and features, Microsoft program, I right click to change, and click repair, then I can print. I have reinstalled the app and it still does the same thing. I have to do this every day.

Answer 1

Hi Marsha,

Thank you for posting, I am here to help. I’m Sorry you are having this Problem. Possible caused by printer driver issues, incorrect printer settings, or problems with the document itself.

For the mean time try this and see if this will help fix the problem:

Close your MS Word application. (It should not be running in the background or listed in the task manager)

Open REGEDIT and navigate to the following two registry paths below.

Perform a registry backup of these two registry paths before any modification.

Delete the entire registry paths as shown below. (Microsoft Word will rebuild these registry keys when it is relaunched)

Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Word

Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\Word

Relaunch MSWord and perform a test print to your printer and to the Microsoft PDF printer to verify the repair.

Let me know how this goes. Looking forward to helping you out.  If you need more help please feel free to let me know. If the answer is helpful, please click "Accept Answer".

Best regards,

Jansher