Hi, good day!
- When was the last time it worked properly?
- Have you made any changes to your computer recently?
It may be left over from a program you previously uninstalled that wasn't completely removed.
Please try to download this small free utility - Autoruns for Windows from Sysinternals Live.
https://learn.microsoft.com/sysinternals/downloads/autoruns
- Click and download "Autoruns and Autorunsc".
- Extract the files to your computer
- Run Autoruns64 if you have a 64bit System
- Wait for all processes to load
- In the Quick Filter box enter:
.vbs - Please provide a screenshot of the results of that Autoruns window.
I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.