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resend activation email for open value program

Jiří Beneš 0 Reputation points
2025-11-12T12:07:33.3266667+00:00

I need the activation email for the Open Value program to be sent again because I didn't receive it.

Moved from <Exchange | Licensing>

Moving to "M365 | Other", please see comment below for Open Value program notes.

Microsoft 365 and Office | Other
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  1. Jiří Beneš 0 Reputation points
    2025-11-12T12:10:30.5233333+00:00

    My reseller claims that I need to request this from support myself as the customer. But so far, all the support staff have only directed me to some online interface without helping.

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  2. AI answer

    2025-11-12T12:07:43.2866667+00:00

    To resend the activation email for the Open Value program, you will need to contact your Microsoft partner or seller, as they are responsible for placing the order and managing the activation emails. If you are the Open Subscription Manager (OSM) for the License ID, ensure that your contact information is correctly configured to receive emails. You can also check your junk mail folder to ensure the email didn't get filtered there.

    If you still do not receive the email, it may be necessary to verify that your OSM has placed a License Reservation or check the order status through the appropriate Microsoft licensing tools.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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