Copy &pest

Question

Can not copy any file from dextop to any deivce & also can't copy &past excell files from folder

Answer 1

Hi,

Just to clarfy, Are you seeing any error messages when you try to copy files from your desktop or Excel files from a folder? Does this problem happen with all types of files or only certain ones, like Excel or large files? And finally, are you trying to copy files to external devices like USB drives, network drives, or both? Understanding these details will help pinpoint whether this is a system permission issue, a device problem, or something else.

Kind regards,

Answer 2

If you are unable to copy files from your desktop to any device, or if you cannot copy and paste Excel files from a folder, there are several potential causes and solutions to consider:

1. User Account Control (UAC): If UAC is enabled, it may prevent copying files from a mapped drive to a local directory, resulting in errors. You can check if UAC is causing the issue and adjust its settings accordingly.
2. Open XML SDK: For issues related to copying and pasting from Excel to other applications, ensure that the Open XML SDK 2.0 is installed on your workstation. If it is not installed, you will need to install it to enable this functionality.
3. Clipboard Redirection Limitations: If you are using Remote Desktop Services or Terminal Services, be aware that copying files larger than 2 GB using clipboard redirection is not supported. You may need to use drive redirection or command-line alternatives to transfer larger files.
4. Intune Policies: If you are using Microsoft Intune, check the cut, copy, and paste restrictions set in the Intune admin center. Ensure that the settings allow copying and pasting between managed and unmanaged applications as needed.
5. File Permissions: Ensure that you have the necessary permissions to copy files from the source to the destination. Lack of permissions can prevent successful copying.

By reviewing these areas, you should be able to identify and resolve the issue preventing you from copying files as intended.

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References:

• Copying files from a mapped drive to a local directory fails with error (Location is not available) if UAC is enabled
• Nothing happens when using Copy and Paste from Excel to GL in Microsoft Dynamics GP
• Copying files larger than 2 GB over a Remote Desktop Services or Terminal Services session by using Clipboard redirection (copy and paste) fails silently
• Troubleshoot restricting cut, copy, and paste between applications