How to fix microsoft store update error 0x80070422?

Question

so i want to download some app on Microsoft store recently and it start to ask me to update but when i click it it show the error 0x80070422. After search google someone said i could try turn on window update service when i try to enable window update it not allow me even when open with administrator. Do anyone know how to fix this pls?

Answer 1

Hi. I'm David, and I'm happy to help you.

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Please clarify the following:

Do you have a third-party antivirus installed? If yes, which one?

Also. What is the current version and "OS Build" of your Windows 10?

• Press "Windows + R", type winver, and click OK.

If you prefer, share a screenshot. Use the shortcut "Windows + Shift + S" to use the screenshot tool.

Be sure to censor your email address if it appears. The Microsoft Q&A is public.

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I await your reply.

Answer 2

Thanks for the clarifications.

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Your Windows 10 is on an old version (1903). The latest version of Windows 10 is 22H2.

Some applications may have issues installing or working on older versions of Windows 10.

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I suggest you perform an In-place Upgrade to the latest version (22H2) using a Windows ISO file.

Don't worry. It's a simple procedure, and you have the option to keep files, settings, and apps. Therefore, all your data is kept.

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Download the ISO file to perform the procedure:

1. Access the link below and click "Download now" to download the Media Creation Tool.

https://www.microsoft.com/software-download/windows10

2. Run the tool and click "Accept" to accept the terms;
3. Select "Create installation media (USB flash drive, DVD, or ISO file) for another PC" and click "Next";
4. In the "Select language, architecture, and edition" step, leave the "Use the recommended options for this PC" box checked and click "Next";
5. In the "Choose which media to use" step, select "ISO file", click "Next", select where to save, and click "Save".

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After downloading the ISO, do the following:

1. Double-click the ISO file to run it.

(After running the ISO, you may need to double-click the "Setup" file to start the procedure.)

2. On the "Install Windows 10" screen, uncheck "I want to help make the installation of Windows better" and select "Change how Windows Setup download updates";
3. On the next screen, select "Not right now" and click "Next";
4. Accept the terms of use;
5. At the "Ready to install" screen, select "Choose what to keep" and select what you want to keep.

(In this step, select "Keep personal files and apps" so that all your data is kept.)

6. Click "Install" and wait for the procedure to finish. Your computer may restart several times.

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At the end of the procedure, your Windows 10 will be in the latest version (22H2), and some updates will already be installed. But check Windows Update to be sure.

After installing all updates, see if you can install the app using the Microsoft Store.

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If you get any errors or the issue persists, please let me know.

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Feel free to ask back any questions.

Answer 3

In this case, perform a clean boot to see if any third-party program in the background is causing this problem. Follow the instructions carefully.

https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd#ID0EBBD=Windows_10

If the problem does not occur after a clean boot. In this same article, there is a technique to help you identify which program is causing this in "How to determine what is causing the problem after you do a clean boot".

If you can identify the program that is causing this, uninstall it.

After finding the cause, or if it does not help, return to normal boot as instructed in "Reset the computer to start normally after clean boot troubleshooting".

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Let me know the result.

Feel free to ask back any questions.