Teams Chat stops receiving new messages

Pavel yannara Mirochnitchenko 13,341 Reputation points MVP
2021-09-22T12:14:22.987+00:00

This is a global problem, at least in my company there are others as well suffering from this. During the work day, I don't see any new messages and continue working. At next day, or at the same evening if I relogin to Teams again, I see tens of people has been reaching out to me and I see lot of new messages during that date. This is serious problem which affects business a lot. It doesn't matter, do I use VPN or not. I have 100mbps cable internet at home, so network quality is not the issue. With this kind of problem, people must get back to using emails... which is very sad. Is Microsoft already aware of this?

Microsoft Teams | Microsoft Teams for business | Other
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Accepted answer
  1. Pavel yannara Mirochnitchenko 13,341 Reputation points MVP
    2021-09-24T13:06:51.797+00:00

    I opened a case. This is a known problem in MS. They are working on it.

    10 people found this answer helpful.

3 additional answers

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  1. Pavel yannara Mirochnitchenko 13,341 Reputation points MVP
    2021-09-30T07:48:11.84+00:00

    My current version is below and it seems problems are gone...

    136642-image.png


  2. Pavel yannara Mirochnitchenko 13,341 Reputation points MVP
    2021-10-04T15:04:48.337+00:00

    For me the solution works fine. Been today jumping back and forth, no problem.

    0 comments No comments

  3. Colin Broderick 1 Reputation point
    2021-10-28T06:35:23.717+00:00

    Issue appears resolved for me. I haven't observed it over the last week or so, and none of the staff has submitted reports or complaints. Microsoft must have quietly fixed it.


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