how to fix error code: 0x80048823

Austin Saiz 5 Reputation points
2025-11-13T23:18:11.8866667+00:00

ive just now got this error today and have not found a fix. and cannot sign into my microsoft account thru my pc.
pls let me know if you have a fix.

Windows for home | Windows 10 | Settings
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  1. Q&A Assist
    2025-11-13T23:18:25.4433333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The error code 0x80048823 typically indicates an issue with your Microsoft account or the connection to the Microsoft services. Here are some steps you can take to troubleshoot and potentially fix this error:

    1. Check Your Internet Connection: Ensure that you have a stable internet connection. Try accessing other websites to confirm.
    2. Sign Out and Sign Back In: Go to Settings > Accounts > Your Info and sign out of your Microsoft account. Then sign back in.
    3. Run Windows Update: Make sure your Windows is up to date. Go to Settings > Update & Security > Windows Update and check for updates.
    4. Check Date and Time Settings: Incorrect date and time settings can cause issues with Microsoft services. Go to Settings > Time & Language and ensure that your date, time, and time zone are set correctly.
    5. Reset Microsoft Store Cache: Press Windows + R, type wsreset.exe, and hit Enter. This will reset the Microsoft Store cache, which can sometimes resolve account-related issues.
    6. Re-register Microsoft Store Apps: Open PowerShell as an administrator and run the following command:
         Get-AppxPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$_.InstallLocation\AppXManifest.xml"}
      
      This will re-register all Microsoft Store apps.
    7. Contact Microsoft Support: If none of the above steps work, consider reaching out to Microsoft support for further assistance.

    These steps should help you resolve the error code 0x80048823.


    References:

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  2. Sumit D - IA 151.5K Reputation points Independent Advisor
    2025-11-14T00:02:05.5766667+00:00

    Hi Austin,

    It is an incorrect timestamp error. Can you ensure if the date and time in your device is set correctly?

    Also, especially check the Time zone.

    Please keep me posted.


  3. Sumit D - IA 151.5K Reputation points Independent Advisor
    2025-11-14T15:35:23.2033333+00:00

    Thank you, was the time zone incorrectly set?


  4. Sumit D - IA 151.5K Reputation points Independent Advisor
    2025-11-15T15:22:40.24+00:00

    Can you try this: In Windows Search, type in PowerShell, right-click on it, and then choose Run as administrator. Run:

    Get-AppxPackage Microsoft.AAD.BrokerPlugin | Reset-AppxPackage

    Also in an elevated CMD the following:

    RunDll32.exe InetCpl.cpl,ResetIEtoDefaults

    Good luck!

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