Hi, good day!
- When was the last time it worked properly?
- Have you made any changes to your computer recently?
Please try to restart Windows Explorer
Press Ctrl + Shift + Esc to open Task Manager.
Select the Processes tab.
Scroll down and look for Windows Explorer
Right click then select Restart.
Please try to run SFC and DISM to check for any system errors and corrupted files.
After that, restart your computer
I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.