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Sign-in failed Error code: AADSTS5000225

adebayo michael 30 Reputation points
2025-11-17T12:53:02.9066667+00:00

Subject: Tenant Blocked Due to Inactivity – Error AADSTS5000225

Description:

Hello,

I am unable to access my Azure account due to the following error:

AADSTS5000225: This tenant has been blocked due to inactivity.

Details:

PII removed

Please help me recover my Azure account.

Thank you.

Microsoft Security | Microsoft Entra | Microsoft Entra ID

Answer accepted by question author

Rukmini 42,850 Reputation points Microsoft External Staff Moderator
2025-11-19T10:05:02.5033333+00:00

Hello adebayo michael,

We would like to inform you that your tenant has been successfully reactivated.

You can now try signing in to your account. Please let us know if you encounter any issues or need further assistance.

If the resolution was helpful, do click Accept Answer and Yes for was this answer helpful, which may help members with similar questions.

Thank you for helping to improve Microsoft Q&A!

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