hOW TO DELETE MY OLD WINDOWS 10 COMUTER AND ADD THE NEW WINDOWS 11 TO MY ACCOUNT?

Question

HOW DO I REMOVE MY OLD DISCARDED WINDOWS 10 COMUTER AND ADD THE NEW WINDOWS 11 TO MY ACCOUNT?

Answer 1

1

Log into your Microsoft account, in there you should be able to remove your old PC using the steps on this link, but do not do that if you need to move a Windows licence to the new PC.

https://support.microsoft.com/en-us/windows/remove-a-device-from-your-microsoft-account-dda2c664-9d57-e5db-acf0-67f14d5fdf3c

However, many people are reporting at the moment, that when they delete a device from their account online, the device keeps reappearing on the account, it seems to be a server side problem that Microsoft needs to fix.

2

To add a new device to your Microsoft account, if that is not a Microsoft manufactured device like a Surface laptop, you cannot use the serial number to add the device.

Ensure you log into Windows with your Microsoft account on the new device, then enable the Location Services setting in the Settings app and also the 'Find my Device setting, your new device will then automatically get associated to your Microsoft account, that may not happen immediately, but it will happen.

Answer 2

Go to the Microsoft account devices page.

Manage devices used with your Microsoft account

kindly go through the steps as described here:

Remove or unlink a device

To add a device- sign in with Microsoft account on your new Windows 11.Once signed in, the device will automatically appear under Your devices on the Microsoft account page.