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CallRecord API is missing session and stream details even with proper permissions

asavran 0 Reputation points
2025-11-17T16:13:46.93+00:00

I have the M365 business premium licenses for my users. They are placing peer to peer calls and I am trying to pull the call details using the following link: https://graph.microsoft.com/v1.0/communications/callRecords/XXXXXXXCALL IDXXXX?$expand=sessions($expand=segments)

The return only includes basic details about call, participants and organizer. However, there is no detail on session of segment. I checked my permission for the app registration. They look good. After one day from the call start time I still do not see any details on any of my test calls.

Can you please let me know if this is a known issue or I am missing something?

Thanks

Microsoft Security | Microsoft Graph
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