Moodle cluster problem

Question

HI

I am having a problem with the Moodle cluster on Azure and wanted to test scaled Moodle clusters according to the instructions (https://techcommunity.microsoft.com/blog/adformysql/deploying-moodle-on-azure-%E2%80%93-things-you-should-know/814054). However, during implementation, an error occurs for the resource: controller-pubip-23kvsd

Error message:

Cannot create more than 0 public IPv4 IP addresses for SKUs in the Basic tier for this subscription in this region. (code: IPv4BasicSkuPublicIpCountLimitReached)

I have a basic account, and I have set the limits for public addresses to 10. During implementation, 3 addresses are created, and I still have 7 places available for addresses.

Thank you for any help in solving this problem.

Answer 1

Hello @Martin Horethu,

Thanks for reaching Microsoft Q&A.

I understand you're running into an issue with creating public IPv4 addresses for your Moodle cluster on Azure.

You are encountering IPv4BasicSkuPublicIpCountLimitReached because Azure has set the Basic Public IP quota to 0 for this region or subscription, following the retirement of Basic IPs. The Moodle deployment template tries to create a Basic Public IP, but this is now restricted.

Update the Public IP resources in the deployment template to use Standard SKU with Static allocation. This follows Microsoft’s recommendations and helps prevent quota or policy issues.

If you currently have a Basic Public IP and need to retain the same address, you can upgrade it to Standard but make sure to disassociate it from any resources first and confirm it’s set to static.

References:

Upgrade Basic Public IP Address to Standard SKU in Azure
Upgrade a public IP address

Kindly let us know if the above helps or you need further assistance on this issue.

Please "Accept the Answer" if the information helped you. This will help us and others in the community as well.