Share via

Unable to extract data using Graph data connect

Mudassar A 506 Reputation points Microsoft Employee
2025-11-19T15:52:01.3666667+00:00

Goal: To extract exchange data from M365 graph data connect service via fabric copy activity .

I have used my claimer and admin account for my azure tenant to have graph data connect configured in Azure and Office admin and have provided approvals as documented here - https://learn.microsoft.com/en-us/graph/data-connect-quickstart?tabs=AzureSynapsePipeline

Error: when i run the copy activity .

Note:

I m following this link to extract data to demonstrate a poc .

https://learn.microsoft.com/en-us/graph/data-connect-quickstart?tabs=AzureSynapsePipeline

{

"errorCode": 2200,

"message": "ErrorCode=UserErrorOffice365DataLoaderError,'Type=Microsoft.DataTransfer.Common.Shared.HybridDeliveryException,Message=Office365 data loading failed to execute. office365LoadErrorType: PermanentError. Failed to extract data from Office 365 for Tenant d404cb4d-92c2-434b-8adc-00a6d0a8e54b and data Basicdata_v0.Message_v1 into Lakehouse account. For additional assistance, please create a new support request for Microsoft Graph Data Connect by following the instructions provided here:  https://aka.ms/data-connect-faq .  ,Source=Microsoft.DataTransfer.ClientLibrary,'",

"details": [],

"isRetriable": false,

"retryBackoff": false
```} 
Moved from: Microsoft 365 and Office | Office Online Server
Microsoft Security | Microsoft Graph
0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.