cannot find certification credential on learning site

Question

Axel Elfner 0

I took and passed the AZ-900 exam on 3/5/2024, but cannot find evidence of that in the learning site. Need to provide that to my employer.

Moved from: Azure | Azure Training

Julian Sharp 30,356 Reputation points

2025-11-20T17:10:41.29+00:00

Did you sit the with Certiport or Pearson Vue?

If you passed the exam using Certiport, then the certification will not be shown on your Microsoft Learn profile

If you passed the exam using Pearson Vue, check under https://learn.microsoft.com/users/me/credentials/?tab=credentials-tab on your Learn profile
Axel Elfner 0 Reputation points

2025-11-20T17:14:42.9233333+00:00

Thanks, Julian. It was Pearson Vue and it's not at the URL you mention, but I opened a case w/MS and they're working on it.

1 answer

Julian Sharp 30,356 Reputation points

2025-11-20T17:10:41.29+00:00

Did you sit the with Certiport or Pearson Vue?

If you passed the exam using Certiport, then the certification will not be shown on your Microsoft Learn profile

If you passed the exam using Pearson Vue, check under https://learn.microsoft.com/users/me/credentials/?tab=credentials-tab on your Learn profile
Axel Elfner 0 Reputation points

2025-11-20T17:14:42.9233333+00:00

Thanks, Julian. It was Pearson Vue and it's not at the URL you mention, but I opened a case w/MS and they're working on it.

Answer 1

If you do not see the AZ-900 exam credential in your Microsoft Learn profile, here are some steps you can take to troubleshoot the issue:

Review the Credential Requirements: Ensure that you have earned the credential by passing the appropriate exam. Check the certification or exam details pages for confirmation.
Confirm Your Login Account: Make sure you are signing in to the correct Learn profile. If you have multiple profiles under different login accounts, you may be accessing the wrong one.
Check for Certiport Exams: If you took the exam through Certiport, please note that those exams and certifications are not currently reflected in the Microsoft Learn profile. You will need to manage and share any Certiport credentials separately through your Certiport user account.
Contact Support: If you still cannot find your certification, consider reaching out to Microsoft Credentials Support for additional assistance.

These steps should help you locate your certification credential or understand why it may not be appearing in your profile.

References: