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Microsoft Payment Rejected

Mark Johnson 0 Reputation points
2025-11-20T04:41:39.1266667+00:00

Microsoft 365 will not accept payment information. I enter accurate credit card information, and it is not accepted.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
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  1. Tin Luna 25,535 Reputation points Independent Advisor
    2025-11-20T05:40:21.89+00:00

    Greetings!

    This is Tin, I'm happy to assist you. Looks like you're unable to use or pay using your card to Microsoft. Sorry to hear that.

    Have you tried to use different browser and check if the issue persists?

    Have you tried to use different card already?

    If the issue persists, plealse reach the MS Accounts & Billing Support:

    Kindly open this link: https://support.microsoft.com/contactus/

    Ensure that your MS Account has been signed in (the one with the subscription)

    Type "Chat with an agent" and hit Enter.

    Please click the "Contact support"

    Please select the "Products and services"

    Please follow the prompts to connect with a live agent.

    You may also choose the "Call me back" option if you prefer to receive a call.

    Once you're connected to the Live Agent, please let them know about your issue so they could check your account and address your concern.

    Thanks,

    Tin

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