Copy/Paste not working across virtual desktop

Question

I can't copy/paste from my virtual cloud PC to my physical desktop, or vice/versa. I have been able to do this for a year+, and just today it stopped working. I have the clipboard setting checked, but nothing I can do seems to let me use that feature anymore. Another colleague has experienced the same issue as well.

Answer 1

Hi Long, Hayden (HC)

Thanks for reaching out to Q&A. To resolve the clipboard (copy/paste) issue, please follow the steps below:

1.Verify Clipboard Redirection Settings:

Ensure clipboard redirection is enabled in both Intune Configuration Profiles and Group Policy:

Administrative Templates → Remote Desktop Session Host → Device and Resource Redirection

• The policy “Do not allow clipboard redirection” must be set to Disabled to permit copy/paste operations.

2. Check Host Pool RDP Properties:

Confirm that clipboard redirection is enabled for the host pool in the Azure portal:

Host pool → RDP Properties → Device redirection → Clipboard redirection enabled in both directions.

Make sure clipboard redirection is enabled in both directions.

3.Sometimes, Group Policies can override host pool settings. Please check that there are no conflicting policies on the session hosts:

• Machine Policy: Computer Configuration -- Policies -- Administrative Templates -- Windows Components -- Remote Desktop Services -- Remote Desktop Session Host -- Device and Resource Redirection
• User Policy: User Configuration -- Policies -- Administrative Templates -- Windows Components -- Remote Desktop Services -- Remote Desktop Session Host -- Device and Resource Redirection

4. Verify that the following executables are allow-listed and not blocked by application control policies or security software:

• • rdpclipcdv.exe
  • rdpinputcdv.exe

5.Restart Clipboard Service (rdpclip.exe)

• The clipboard utility runs on the remote PC, not the local host. To restart it:
  1. Open Task Manager (taskmgr.exe) on the remote PC.
  2. Go to Processes → locate rdpclip.exe → click End Task.
  3. Go to File → Run new task → type rdpclip.exe → click OK.
• This often resolves issues where clipboard stops working mid-session.

6.Enable Drive Redirection for File Transfer

• Open Remote Desktop Connection (mstsc.exe) → click Show Options → Local Resources tab.
• Under Local Devices and Resources, select the Drives you want to redirect to the remote session.
• This allows files to be transferred easily between local and remote computers.

Additionally, clipboard redirection issues on Windows 11 Enterprise multi-session AVDs are often caused by missing updates or policy misalignment. Please ensure that the session hosts are fully patched with the June 2024 cumulative update or later

Reference:

• Configure Clipboard Redirection for Cloud PC​
• Configure Clipboard Transfer Direction and Types​
• Customize RDP Properties​

If it is helpful! could you, please accept the answer and upvote it. If you have any queries, please let me know in comments.