issue with login

Question

Version 25H2 (OS Build 26200.7171) issues

login issue with Microsoft store, how can i fix this without resetting my whole computer?

Error shows 0x800704cf for store, but i have a great connection and microsoft support sent me here for help

Answer 1

Hi,

The Edge issue should be posted separately

using the Microsoft Edge tag here in Q&A.

Answer 2

To resolve the login issue with the Microsoft Store and Edge that shows the error code 0x800704cf, you can try the following steps:

1. Check Network Connection: Ensure that your internet connection is stable. Sometimes, a temporary network issue can cause login problems.
2. Reset Microsoft Store Cache: You can reset the Microsoft Store cache by pressing Win + R, typing wsreset.exe, and hitting Enter. This will clear the cache and may resolve the issue.
3. Run Windows Troubleshooter: Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters. Run the troubleshooter for Windows Store Apps to detect and fix issues.
4. Check Date and Time Settings: Make sure your date and time settings are correct. Go to Settings > Time & Language > Date & time, and ensure that the settings are set to automatic.
5. Re-register Microsoft Store: Open PowerShell as an administrator and run the following command:

      Get-AppxPackage -allusers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
   

   This command will re-register all the apps, including the Microsoft Store.
6. Update Windows: Ensure that your Windows is up to date. Go to Settings > Update & Security > Windows Update, and check for updates.

If these steps do not resolve the issue, you may need to consider more advanced troubleshooting or contacting Microsoft support for further assistance.