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Billing Question

BRIDGET H 0 Reputation points
2025-11-21T17:56:47.46+00:00

I bought a subscription less than a year ago, from Office Depot, installed it and chose to be billed automatically, AFTER the subscription expires. Why am I being billed earlier than agreed?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
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  1. DaveM121 891.6K Reputation points Independent Advisor
    2025-11-21T18:34:01.1933333+00:00

    Log into your Microsoft account on this link, do you find your Microsoft 365 subscription listed there, and if so, is the expiry date listed correctly?

    https://account.microsoft.com/services/

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  2. BRIDGET H 0 Reputation points
    2025-11-21T17:59:24.6433333+00:00

    Please send the prepaid subscription date and when it expires.

    Thanks

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