Account Problem

Question

I can't access my email; the code wasn't sent. There was a problem with sending it, and my number was blocked after several attempts. I can't remember the emails I sent when I tried the recovery method. I want to unblock my phone so I can access my account ******@hotmail.com

Answer 1

Hi, I'm John! I will help you with this.

Microsoft Q&A is public, and we can only provide information. It is beyond our capability to assist directly with account or login-related issues.

---

The "Too Many Requests” error usually happens if there have been multiple login attempts in a short period of time, and Microsoft temporarily blocks further attempts to protect the account.

Could you let me know when you last tried signing in after the reset?

The only option for now is to wait for the full 24 to 48 hours for the lockout to clear completely.

Try not to attempt signing in during this time, as doing so will reset the waiting period back to zero. Once the time has fully passed, you should be able to sign in again without needing to reset your password.

Also, are you trying to sign in from a new device or location? Sometimes that can also trigger extra security checks.

---

Click "Add comment" to let me know.

Regards,

John J.D.