cannot remove payment method

Question

I have four expired cards in my Payment Options, that I am unable to remove.

Answer 1

To remove expired payment methods, you need to ensure that the expired cards are not set as the default payment method for any subscriptions. If they are, you must first change the default payment method to another valid card. Once the expired cards are no longer the default, you should be able to delete them from your payment options.

If you continue to experience issues, it may be necessary to check for any outstanding balances or other restrictions that could prevent the removal of these payment methods.

---

References:

• Manage payment methods for Microsoft business accounts