Receive emails from microsoft

Question

I keep getting a email saying my Microsoft is been blocked and it says press here to renewal I do that it won’t open

regards Louise

Answer 1

It sounds like you may be receiving a phishing email that is trying to trick you into providing personal information or clicking on malicious links. Microsoft will not ask you to renew your account or provide sensitive information through unsolicited emails.

Here are some steps you can take:

1. Do not click on any links in the email.
2. Check the sender's email address to see if it looks legitimate. Phishing emails often come from addresses that look similar to official ones but have slight variations.
3. If you believe your account is compromised, go directly to the official Microsoft website and log in to your account to check for any alerts or issues.
4. Consider reporting the email as phishing to Microsoft.
5. You can also check the Microsoft support pages for more information on account security and how to handle suspicious emails.

If you continue to have issues receiving legitimate emails from Microsoft or if your account seems to be blocked, you may need to contact Microsoft Support for assistance.