MICROSOFT BASIC BUT IT SAYS REDEEMED WITH A CODE AND $0.00

Question

MY subscription says i have microsoft basic and its saying redeemed and $0.00 im just wondering what this is as dont redeem anything for this.

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Moved from: Microsoft 365 Insider | Microsoft Forms | Windows

Answer 1

If your Microsoft subscription shows as "redeemed" with a price of $0.00, it could indicate that the subscription was activated using a promotional code or a trial offer that does not incur any charges. This often happens when a user redeems a code that grants access to a service for free for a certain period or under specific conditions.

To get more clarity on your subscription status, you can check the Microsoft 365 admin center if you have admin access. There, you can view details about your subscription and any associated licenses. If you are not an admin, you may need to reach out to your organization's admin for further assistance.

Answer 2

Hey, you can manage your personal/family subscription here.

If you have a Business or Admin-Managed subscription, you can manage it in admin.microsoft.com.