How can i access a resource with this error: The extension encountered an unexpected error and provided no additional details.

Question

The extension encountered an unexpected error and provided no additional details. When I click on a Azure mysql flexible resource.

Answer 1

If you encounter the error "The extension encountered an unexpected error and provided no additional details" while trying to access an Azure MySQL flexible resource, it may be indicative of a temporary issue or a problem with the Azure portal or extension itself. Here are some steps you can take to troubleshoot this issue:

1. Refresh the Portal: Sometimes, simply refreshing the Azure portal can resolve transient issues.
2. Clear Browser Cache: Clearing your browser's cache and cookies can help eliminate any corrupted data that might be causing the issue.
3. Try a Different Browser: If the problem persists, try accessing the Azure portal using a different web browser.
4. Check Azure Status: Visit the Azure status page to see if there are any ongoing issues with Azure services that might be affecting your resource.
5. Use Azure CLI or PowerShell: If the portal is not working, consider using Azure CLI or PowerShell to access your Azure MySQL flexible resource and perform necessary operations.
6. Contact Support: If none of the above steps work, consider reaching out to Azure support for assistance, as they may have more insights into the issue.

These steps should help you troubleshoot and potentially resolve the error you're encountering.

Answer 2

Hi Carlo Castillo,

Greetings!!

The extension encountered an unexpected error and provided no additional details. When accessing an Azure Database for MySQL Flexible Server resource:

Here are the troubleshoot steps:

1. Refresh the Azure Portal Sometimes this is a transient issue that resolves with a simple refresh.
2. Clear Browser Cache and Cookies Corrupted cache can cause portal extensions to fail.
3. Try a Different Browser If the issue persists, switch to another browser to rule out browser-specific problems.
4. Check Azure Service Health Visit the Azure Status page to confirm if there are any ongoing outages or issues affecting MySQL Flexible Server.
5. Use Azure CLI or PowerShell If the portal extension is broken, you can still manage the resource using:

az mysql flexible-server show --name <server-name> --resource-group <resource-group>

If none of the above works, please share the requested details in private message.

Hope this helps. Do let us know if you have any further queries.

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