Can't create MySQL Flexible Server

Nick Nespor 0 Reputation points
2025-11-25T08:15:40.77+00:00

Hello Azure-community,

for some reason I'm unable to create a MySQL Flexible Server ressource. I always get this error message:

Provisioning in requested region is not supported. Your subscription might not have access to create a server in the selected region. (https://aka.ms/mysqlcapacity)

It doesn't matter which region I choose.

I changed my subscription model from free to pay-as-you-go yesterday.

Thanks for any help in advance!

Azure Database for MySQL
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2 answers

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  1. Akhil Gajavelly 875 Reputation points Microsoft External Staff Moderator
    2025-11-25T11:00:46.8566667+00:00

    Hi @Nick Nespor ,

    This error occurs when the MySQL Flexible Server provider isn’t fully enabled on the subscription after moving from Free → Pay-As-You-Go.

    Please do the following:

    1. Go to Subscriptions → Resource providers and make sure Microsoft.DBforMySQL is Registered. If not, click Register.
    2. Try creating the server again in a different region (capacity issues are listed here: https://aka.ms/mysqlcapacity).
    3. If it still fails, open a support ticket https://support.serviceshub.microsoft.com/supportforbusiness/create
      as subscription-level capacity needs Microsoft to fix it.

    Thanks,
    Akhil.

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  2. Mahesh Kurva 10,435 Reputation points Microsoft External Staff Moderator
    2025-11-26T08:52:40.2766667+00:00

    Hi Nick Nespor •,

    Greetings!!

    Provisioning in requested region is not supported. Your subscription might not have access to create a server in the selected region.

    You should be able to deploy to a different region (e.g. West US 3) or follow instructions below to request access to your preferred region.

    Please carefully follow my instructions below to create a new Service and subscription limits (quotas) request to allow access to deploy Azure Database for MySQL Flexible Server in your preferred region.

    1. Navigate to this link to start the process:

    https://portal.azure.com/#create/Microsoft.Support

    2. Enter quota in the box and click Go

    User's image

    3. Select Others / Service and subscription limits (quotas) and click Next

    User's image

    4. Click Create a support request button, as shown

    User's image

    5. Select Issue type: Service and subscription limits (quotas), Subscription, Quota type: Azure Database for MySQL Flexible Server, click Next

    service and subscription request problem description tab

    6. Now you should be on Additional details tab. Click Enter details

    User's image

    7. Select Region access or Region access with zonal dependency, select Location you need, enter number of cores needed, click Save and continue

    mysql flexible server request region access

    8. Finish filling out Additional details tab, click Next, review and click Create. You should receive an automated email within a few minutes.

    Hope this helps. Do let us know if you have any further queries.


    If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

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