When does Azure Support respond?

Question

Hi, on Nov. 21, 2025, I sent my support request (id: 2511210030005658) regarding my disabled Azure subscription.

5 days have passed and there has been no response at all.

This sudden subscription disable made all my services go down and I am not able to access anything. This is a critical issue and I would appreciate if support would respond back.

---

Moved from: Community Center | Not monitored

Answer 1

Hi Broke,

Can you please try to contact the Global Support desk as per the region you are and also check with MS Regional Manager as part of the contract or via CSP to investigate this issue?

Global Contact Center.

https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Hope this helps.

JS

==

Please Accept the answer if the information helped you. This will help us and others in the community as well.