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Hi Deanna Ziebarth, I know how frustrating it is when you just want to adjust your print settings and the Page Setup option won’t open it can really slow you down.
To fix this first leave Print Preview and open Page Setup from the Layout tab. Make sure you’ve installed the full printer driver from the manufacturer not the basic Windows one so all options appear. You can also access advanced settings through Printer Properties in the print dialog. If Page Setup is still unavailable repair your Office installation via Settings and confirm you have the right permissions especially if it’s a work computer.
When you try to click Page Setup is the option completely greyed out or does nothing happen when you click it?
Best regards
Lucky Charm