Install Citrix VDA 7 2106 with Intune

Question

Hello!

I'm having trouble to install Citrix VDA 7 2106 using Intune. All the process to have the software available on Company Portal is fine, but the installation is failing.

The arguments I'm using are /QUIET /NOREBOOT /NORESUME. It starts the download, but fails every time...

On the logs I collected from the Intune portal, I can see the flow happening (checking dependencies, applicability) but it this line is suspect:

[AppStatusMgr] debug report is {"AppId":"1494d186-8470-40b6-a2ba-c12a50c94c12","InternalVersion":2,"UserId":"364cbe5e-4db9-4564-a064-cf63cb681334","DeviceId":"c2de140e-1a30-483f-8293-3efc544fa84a","ExitCode":null,"ComplianceStateMessage":{"Applicability":0,"ComplianceState":2,"DesiredState":4,"ErrorCode":null,"TargetingMethod":0,"InstallContext":2,"TargetType":1,"ProductVersion":null,"AssignmentFilterIds":null},"EnforcementStateMessage":{"EnforcementState":5000,"ErrorCode":-2016214839,"TargetingMethod":0},"RebootStatus":0,"RebootReason":0,"RebootSetTimeUTC":"/Date(-62135596800000)/","ResultCreatedTimeUTC":"/Date(1632388786708)/","DownloadStartTimeUTC":"/Date(-62135596800000)/","Intent":1,"Ack":false,"DeliveryOptimizationJobStatus":null,"ErrorDetails":null,"Info":null,"ApplicationName":"Citrix VDA 7 2106"} IntuneManagementExtension 23/09/2021 10:19:46 28 (0x001C)

Any ideas on the error or arguments used that worked?

Thanks!

Answer 1

Found the issue: as I had a previous version installed (1912 CU2 LTSR), a plugin AppDisk was installed and the upgrade was prompting to remove it (Citrix KB: https://support.citrix.com/article/CTX270651).

I found this running the install with the /logpath c:\temp arg, so it generated the install log.

Now I'm working to create a install sequence to remove the old version and install the new, but this is a topic for a new post :)