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madison styles 0 Reputation points
2025-11-28T12:55:53.93+00:00

hello! i was charged $48 and some change over 8 times last night from microsoft and i can assure it was not me

Moved from: Microsoft Security | Microsoft Identity Manager

Microsoft 365 and Office | Subscription, account, billing | Other | Other
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  1. John DeV 165.2K Reputation points Independent Advisor
    2025-11-29T00:15:23.4833333+00:00

    Hi, good day!

    I'm sorry, this is just a Community Forum, and we do not have access to your account. Because this request may require sensitive personal information, it is best to contact Microsoft to process your concern.

    Please try signing in to the Microsoft accounts you remember and see if you can see the charges there.

    https://account.microsoft.com/services/microsoft365/billing

    Please check the support article in the link below on How to investigate a billing charge from Microsoft.

    https://support.microsoft.com/account-billing/how-to-investigate-a-billing-charge-from-microsoft-398c5328-364c-d5e4-ea8f-f5ad60562a93

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  2. AI answer

    2025-11-28T12:56:05.7433333+00:00

    If you are seeing multiple charges from Microsoft that you did not authorize, it is important to take immediate action. Here are some steps you can follow:

    1. Check Your Subscriptions: Log into your Microsoft account and review your subscriptions and services to see if there are any active subscriptions that you may have forgotten about or did not authorize.
    2. Review Billing History: Look at your billing history to understand the nature of the charges. This can help identify if they are related to a specific service or subscription.
    3. Contact Support: If you believe the charges are unauthorized, it’s crucial to contact Microsoft Support for assistance. They can help investigate the charges and potentially reverse any unauthorized transactions.
    4. Secure Your Account: If you suspect that your account may have been compromised, consider changing your password and enabling two-factor authentication to enhance security.
    5. Monitor Your Bank Statements: Keep an eye on your bank statements for any further unauthorized transactions.

    Taking these steps can help you resolve the issue and prevent further unauthorized charges.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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