entra.microsoft.com login problem

Question

entra.microsoft.com login problem

ibrahim memiş 40

when i try to enter https://entra.microsoft.com/ than "Sign-in failed

Error code: AADSTS5000225

Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies," occured. what is problem?

Shubham Sharma 17,675 Reputation points Microsoft External Staff Moderator

2025-11-28T22:39:49.5966667+00:00
Hello ibrahim memiş

Thank you for reaching out to Microsoft Q&A.

The error message you encountered indicates that your tenant has been inactive for over 200 days past the billing cycle, triggering Microsoft’s effort to remove inactive tenants. When a tenant remains inactive for this period, the OMS commerce system imposes a login block (AADSTS5000225). Twenty days after the login block is applied, the tenant is permanently deleted.

Tenant inaccessible due to inactivity

If you plan to unblock your inactive tenant, it’s essential that it has been blocked for less than 20 days. After the 20-day period, the tenant is permanently deleted and cannot be recovered.

If it has been less than 20 days since the block, please provide the following details for further assistance via private message:

Tenant ID

Email Address

Correlation ID from the recent failure

Timestamp from the recent failure

Business impact and justification for restoring the tenant, and an explanation of the impact if the tenant cannot be restored
ibrahim memiş 40 Reputation points

2025-11-29T10:10:51.41+00:00

any news?

Answer accepted by question author

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Shubham Sharma 17,675 Reputation points Microsoft External Staff Moderator

2025-11-28T22:39:49.5966667+00:00

Hello ibrahim memiş

Thank you for reaching out to Microsoft Q&A.

The error message you encountered indicates that your tenant has been inactive for over 200 days past the billing cycle, triggering Microsoft’s effort to remove inactive tenants. When a tenant remains inactive for this period, the OMS commerce system imposes a login block (AADSTS5000225). Twenty days after the login block is applied, the tenant is permanently deleted.

Tenant inaccessible due to inactivity

If you plan to unblock your inactive tenant, it’s essential that it has been blocked for less than 20 days. After the 20-day period, the tenant is permanently deleted and cannot be recovered.

If it has been less than 20 days since the block, please provide the following details for further assistance via private message:

Tenant ID

Email Address

Correlation ID from the recent failure

Timestamp from the recent failure

Business impact and justification for restoring the tenant, and an explanation of the impact if the tenant cannot be restored
ibrahim memiş 40 Reputation points

2025-11-29T10:10:51.41+00:00

any news?

Answer 1

Shubham Sharma 17,675 Microsoft External Staff Moderator

Hello ibrahim memiş

We would like to inform you that your tenant has been successfully reactivated.

You can now try signing in to your account. Please let us know if you encounter any issues or need further assistance.

If the resolution was helpful, I have posted an answer do click Accept Answer and Yes and upvote it 👍 which may help members with similar questions.

Thank you for helping to improve Microsoft Q&A!

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