my window 10 pro are error audio output

Question

my window 10 pro are error audio output i can detect the problem.

---

Moved from: Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows

Answer 1

If you are experiencing audio output errors on your Windows 10 Pro, there are a few potential causes and solutions you can try:

1. Check Audio Services: Ensure that both the Windows Audio and Windows Audio Endpoint Builder services are running. If they are not, you can start them through the Services application.
2. USB Audio Device Issues: If you are using a USB audio device, it might not be functioning correctly due to driver issues. Sometimes, the default USB audio driver (usbaudio2.sys) might be replaced by a device-specific driver that does not support the required audio ports. In this case, you may need to revert to the default driver or check for updates.
3. Monitor Connection: If your audio output is connected through a DisplayPort or HDMI monitor, ensure that the monitor is powered on and properly connected. Sometimes, audio playback issues occur when the monitor is turned off or disconnected.
4. Reopen Audio Files: If you encounter errors after waking your computer from sleep, try reopening the audio file or using a different audio application to resume playback.
5. Driver Updates: Make sure that your audio drivers are up to date. You can check for updates via Device Manager or the manufacturer's website.

If these steps do not resolve the issue, you may want to look into collecting audio logs for further troubleshooting or reporting the problem using the Feedback Hub.

---

References:

• USB audio device not playing
• Error message in the Xbox Music app, Windows Media Player, Groove Music, or Movies &TV when you wake a Windows 10-based or Windows 8-based computer