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Sign-in failed Error code: AADSTS5000225 Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: ab4353a2-3e62-44a3-8e46-f50c2f00cd00 Correla

Wei Zhang 20 Reputation points
2025-11-30T04:58:14.06+00:00

When I tried to log in to the Azure portal, I encountered the following error. Unable to submit a support ticket to resolve this issue, I came to the community for help.

Sign-in failed

Error code: AADSTS5000225

Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: ab4353a2-3e62-44a3-8e46-f50c2f00cd00 Correlation ID: e0eef77f-db8a-427b-b0ef-fd72e14602f5 Timestamp: 2025-11-30 04:54:15Z

Microsoft Security | Microsoft Entra | Microsoft Entra ID

Answer accepted by question author

Sridevi Machavarapu 33,210 Reputation points Microsoft External Staff Moderator
2025-12-01T04:44:31.7966667+00:00

Hello Wei Zhang,

We would like to inform you that your tenant has been successfully reactivated.

You can now try signing in to your account. Please let us know if you encounter any issues or need further assistance.

If the resolution was helpful, do click Accept Answer and Yes for was this answer helpful, which may help members with similar questions.

Thank you for helping to improve Microsoft Q&A!

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