BitLocker Recovery Key Problem

Question

My Surface Pro 3 running Windows 10 Professional updated the MS Defender files today. When I restarted the computer it is now wanting a BitLocker Recovery Key. I never encrypted the drive and do not have a recovery key. I can get the Recovery ID using the manage-bde command but do not a key. Does anyone know how I can get the key or workaround this BitLocker startup screen?

Thank you.

Answer 1

If your drive is encrypted with Bitlocker, the only place the Bitlocker Recovery key is automatically stored is on the associated Microsoft account on the link below, be sure to check any Microsoft account that may have been used on the PC and also any work or school account that may be linked to the PC.

https://account.microsoft.com/devices/recoverykey

Are you able to find the Bitlocker Recovery Key on any account that may have been used or linked to the laptop?

If not, do you have a safe backup of your files, or use a cloud service like OneDrive to sync your files online.