trouble repair loop

Question

My laptop keeps taking me through a loop of automatic repair and bit recovery key entries. Can't seem to get my laptop up and running.

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Moved from: Microsoft Security | Microsoft Identity Manager

Answer 1

Windows is trying to repair itself but failing, then trying again.

You need this 48-digit key to unlock your encrypted drive

Check here for your key:

Your Microsoft account: account.microsoft.com/devices/recoverykey

when you see the automatic repair screen:

Advanced options > Troubleshoot > Advanced options > Command Prompt.

bootrec /fixmbr

bootrec /fixboot

bootrec /scanos

bootrec /rebuildbcd

Reboot.

Answer 2

Hi, I'm Bernard, a fellow Windows user. I'm happy to help!

Have you noticed any changes before the issue started? Have you installed any hardware or software that may trigger the issue? While waiting for your response, I recommend using Windows installation media on a USB to repair the issue. To do that, kindly follow the steps below:

 

Note: We need another PC and a USB drive (At least 8GB and make sure there are no files inside, as it will reformat the USB) Once you have that, kindly follow the steps:

 

Step 1: Create Windows 11 installation Media

 

Go to this link: https://www.microsoft.com/en-us/software-download/windows11

               

Scroll down and under "Create Windows 11 Installation Media" click "Download Now" then run the Media creation tool (the downloaded file)

If you agree to the license terms, select Accept.

 

On What do you want to do? page, select Create installation media for another PC, and then select Next.

 

Select the language, edition, and architecture (64-bit or 32-bit) for Windows 11.

 

This table will help you decide which edition of Windows 11 you’ll choose:

 

On Select which media, you want to use, click USB, and save it to your USB drive.

 

Once done, do the repair kindly follow the steps below:

 

Insert the USB into the affected PC

 

Start the PC and if you see “Press any key to boot from DVD,” do so. If you don’t see the message, you might need to change the boot order in your computer's BIOS settings so that it first starts from the DVD or USB.

 

When you see the Install Windows page, tap or click Repair your computer to start the Windows Recovery Environment.

 

In the Windows Recovery Environment, on the Choose an option screen, tap or click Troubleshoot.

 

Tap or click, advanced options, and then click on Startup repair.