Windows doesn't recognize audio input from Samson G Track Pro USB microphone

Question

I have a Samson G Track Pro USB Microphone connected to my HP Omen 17 running Windows 11 Home Insider Preview. the system will recognize the Mic and work for short periods of time; however, it very consistently will stop receiving audio input. I have set the USB controllers to not to shut off and the Mic is still recognized but just won't receive audio. I have updated drivers moved the USB port and every other troubleshooting solution and still have this issue. would there be any other solutions for this situation. I also know the microphone works with other computers in the household as I have tested that as well.

Answer 1

It sounds like you're experiencing a frustrating issue with your Samson G Track Pro USB microphone. Here are a few additional troubleshooting steps you can try:

1. Check Power Management Settings: Although you've mentioned that you've set the USB controllers not to shut off, double-check the power management settings in Device Manager for the USB Root Hub. Right-click on each USB Root Hub, go to Properties, then the Power Management tab, and ensure that "Allow the computer to turn off this device to save power" is unchecked.
2. Update Windows: Make sure that your Windows 11 is fully updated. Sometimes, updates can resolve underlying issues with device compatibility.
3. Use a Different USB Port: If you haven't already, try connecting the microphone to a different USB port, preferably a USB 3.0 port if available. This can sometimes resolve connectivity issues.
4. Check for Conflicting Devices: Ensure there are no other audio input devices connected that might be conflicting with your microphone. Disconnect any other USB audio devices and see if that resolves the issue.
5. Reinstall the Microphone Driver: In Device Manager, right-click on your microphone under "Audio inputs and outputs" and select "Uninstall device." After uninstalling, disconnect the microphone, restart your computer, and then reconnect the microphone to allow Windows to reinstall the driver automatically.
6. Registry Modification: If you are comfortable with it, you can try modifying the registry as a last resort. However, be sure to back up the registry before making any changes. This can sometimes help with driver issues.

If these steps do not resolve the issue, it may be worth checking if there are any specific updates or fixes related to your microphone model on the manufacturer's website or forums.

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References:

• USB audio device not playing
• Windows 10 doesn't install specific drivers for USB audio devices on the first connection

Answer 2

I have tried all of the suggested troubleshooting tips except registry editing. the succes has been temporary if at all. I'll give registry editing a shot.

Answer 3

Hi,

The issue is likely Windows 11 Insider Preview or system-specific settings. Here’s why this happens:

USB power management conflicts Even if you’ve disabled power-saving options, Insider builds sometimes override these settings.

Driver instability Insider Preview builds can introduce bugs affecting audio drivers and USB controllers.

Audio service conflicts Windows may fail to maintain the audio endpoint after sleep or idle periods.

Registry corruption or audio stack issues These can cause intermittent dropouts that persist even after standard troubleshooting.

 

 

Since you’ve tried AI suggested, here are deeper solutions:

Disable USB Selective Suspend

Control Panel → Power Options → Change plan settings → Advanced settings → USB settings → Disable USB selective suspend.

Restart Audio Services When Issue Occurs

Press Win + R, type services.msc.

Restart Windows Audio and Windows Audio Endpoint Builder.

Update or Roll Back Insider Build

Insider builds often introduce audio bugs. Update to the latest build or roll back to a stable release.

Use Powered USB Hub

If the mic draws more power than the port can supply, intermittent dropouts occur. A powered hub can stabilize the connection.

Disable Exclusive Mode

In Sound Settings → Device Properties → Advanced, uncheck Allow applications to take exclusive control.

Registry Tweak (Advanced)

Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4d36e96c-e325-11ce-bfc1-08002be10318}

Look for UpperFilters or LowerFilters under audio device keys and remove them (after backing up the registry).

Restart your PC.

NOTE: this step can cause registry issue if not followed carefully which is hard to fix I suggest do this as last resort. And back up the default settings for this advance step.

Let me know how it goes, Happy to help!