My g and h arent working on my lenovov computer

Question

My alt g and h keys aren't working. Is it something with my software and how do I fix it?

Answer 1

If the G and H keys on your Lenovo computer are not working, it could be due to a hardware issue, such as a stuck key or a malfunctioning keyboard. However, it could also be related to software settings or keyboard layout configurations. Here are some steps you can take to troubleshoot the issue:

1. Check for Physical Obstructions: Ensure that there is no debris or dirt under the keys that might be causing them to stick.
2. Test with On-Screen Keyboard: You can use the Windows On-Screen Keyboard (OSK) to check if the keys respond when clicked. This can help determine if the issue is with the hardware or software.
3. Keyboard Layout Settings: Make sure that your keyboard layout is correctly set for your language. You can switch between installed keyboard layouts by pressing the Windows logo key + Spacebar.
4. Update Drivers: Check if your keyboard drivers are up-to-date. You can do this through the Device Manager in Windows.
5. PowerToys Keyboard Manager: If you have PowerToys installed, ensure that the Keyboard Manager is not remapping the G and H keys to different functions. You can disable it temporarily to see if that resolves the issue.
6. External Keyboard: If possible, connect an external keyboard to your laptop to see if the keys work there. This can help identify if the issue is with the laptop's keyboard itself.

If none of these steps resolve the issue, it may be necessary to consult with Lenovo support or consider a hardware repair.

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References:

• Hardware and software keyboards
• Keyboard Manager utility

Answer 2

Hi,

To check if it is related to a hardware or software issue, try using an external keyboard or the onscreen keyboard. If those keys work properly there, then the issue is likely with your physical keyboard. Try cleaning or checking for any stuck debris under those keys. If the problem persists, a hardware repair or keyboard replacement may be necessary.

Modern keyboards are designed to be compact and lightweight, making them sensitive to minor impacts and moisture. Even small drops or objects hitting the keyboard can damage internal circuits.