Issue to VS2026

Question

Hi,

I've got the issue below to access VS 2026. What to adjust?

Unknown Status: Unexpected

Error: 0xffffffff80004002

Context: Unexpected exception while waiting for accounts control to finish: 'No such interface supported'

Tag: 0x1f7d734b (error code -2147467262) (internal error code 528315211)

Answer 1

The error code 0xffffffff80004002 indicates an "Unknown Status" related to an unexpected exception. This can often be due to issues with the Visual Studio installation or conflicts with other software on your system. Here are some steps you can take to troubleshoot this issue:

1. Restart Your Computer: Sometimes, a simple restart can resolve unexpected errors.
2. Check for Updates: Ensure that your Visual Studio installation is up to date. You can check for updates through the Visual Studio Installer.
3. Repair Visual Studio: Use the Visual Studio Installer to repair your installation. This can fix any corrupted files that may be causing the issue.
4. Check for Conflicting Software: Antivirus or anti-malware applications may interfere with Visual Studio. Temporarily disable them to see if that resolves the issue.
5. Run as Administrator: Make sure you are running Visual Studio with administrator privileges.
6. Reinstall Visual Studio: If the issue persists, consider uninstalling and then reinstalling Visual Studio.

If these steps do not resolve the issue, you may want to consult the Visual Studio community for further assistance.

---

References:

• Common issues and workarounds in Visual Studio setup
• Unexpected error; quitting
• Unexpected error
• Last-Error Code
• Sign in to Visual Studio with accounts that require multifactor authentication (MFA)

Answer 2

Thanks for reaching out. The error indicates that the account sign-in component failed to initialize. This typically happens when the Visual Studio Identity cache, authentication broker or installation components get corrupted.

Resolution Steps:

1. Repair Visual Studio (Recommended first step) A repair resets corrupted identity and setup components. https://learn.microsoft.com/en-us/visualstudio/install/repair-visual-studio?view=visualstudio Steps:
   1. Open Visual Studio Installer
   2. Select More -> Repair
   3. Restart PC and open Visual Studio again
2. Clear the Visual Studio Identity Cache Corrupted identity cache can block login
   https://learn.microsoft.com/en-us/visualstudio/ide/signing-in-to-visual-studio?view=visualstudio Delete the following folders:

      %LOCALAppData%\Microsoft\IdentityCache
      %LOCALAppData%\Microsoft\VSCommon\OnlineAuthentication
      %AppData%\Microsoft\VisualStudio\<version>\TokenCache
      
      
   

   After deleting, restart visual studio.
3. Reset Visual Studio Installer The error often occurs due to incomplete or corrupted VS installer components. Use the command:

      vs_installer.exe reset
      
      
   

4. Ensure WebView2 Runtime is installed Visual Studio account login uses WebView2 https://developer.microsoft.com/microsoft-edge/webview2/#download-section Install the evergreen Runtime, then restart Visual Studio
5. Run Visual Studio with Administrator Access Sometimes UAC blocks the identity component initialization
   1. Right-click Visual Studio
   2. Select Run as Administrator
6. Reinstall Visual Studio Installer (if issue persists) Remove only the installer (not VS itself). This fixes damaged setup metadata. https://learn.microsoft.com/en-us/visualstudio/install/uninstall-visual-studio?view=visualstudio Then run the installer again from the official VS site.

Please let us know if you require any further assistance we’re happy to help. If you found this information useful, kindly mark this as "Accept Answer".