Windows 11 - PC Health Check app not working

Question

I've downloaded the (re-released) PC Health Check app for Windows 11 and was hoping to run it on various model computers in our enterprise. However, when I run it and click "Check now", it gives the below message instead of running.

"Your organization manages updates on this PC".

There are no actual results listed and just a 'Device specifications' button that takes you to the internet to learn about Windows 11, which is unhelpful.

We do manage updates in our enterprise. (Doesn't everyone?) What does that have to do with an app testing the hardware requirements for Windows 11? Is there a way to get the PC Health Check app to actually function and display results on computers in our environment?

Thank you.

Answer 1

This is the behavior by design and in case you have any objection , you may report this issue using the Feedback Hub app.
For the Enterprise , you won't need to run this app on every single device and instead you may use Endpoint Analytics in MEM to scan your environment and it will identify if your devices are ready for Windows 11 or not.
Take a look at:
https://techcommunity.microsoft.com/t5/microsoft-endpoint-manager-blog/boost-your-digital-employee-experience-with-endpoint-analytics/ba-p/2685605

Answer 2

Hello,

See if this fix helps you:

https://www.youtube.com/watch?v=SI7E74Pk-uQ

Hope this helps!

Answer 3

Hello @Hemmelman, Keith ,

Thank you for your question.

Recently the windows 11 integrity check application has had a major update, so what you are experiencing may just be a temporary application bug.

I recommend that you create a question in the windows 11 forum topic to find out if you have any general problems regarding the application, so that an engineer in the area can help you in a more appropriate and targeted way.

To access the forum and create a question, just click on the link below and select the top option called "Ask a question" and then describe the entire problem:

https://answers.microsoft.com/en-us/insider/forum?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=false&page=1

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