Onenote data is empty

michael wallner 0 Reputation points
2025-12-02T10:41:14.2833333+00:00

I lost my my old laptop. Now on the new there is no onenote data. Are there backups?

Microsoft 365 and Office | OneNote | Other | Windows
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  1. Q&A Assist
    2025-12-02T10:41:21.28+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you have lost your old laptop and are unable to find your OneNote data on your new device, you may still have options to recover your notes. Here are a few steps you can take:

    1. Check for Backups: OneNote typically creates backups of your notes. You can check for these backups by navigating to File -> Open Backups in the OneNote application. Look for the backup file path to see if your notes are stored there.
    2. OneDrive or SharePoint: If your OneNote notebooks were stored in OneDrive for Business or SharePoint, you can restore them from there. Follow the steps in the Restore your OneDrive guide to check if your content is restorable.
    3. Check Other Devices: If you accessed your OneNote on other devices, check those devices to see if your notes are still available there.
    4. Contact Support: If you are unable to recover your notes through the above methods, consider reaching out to Microsoft Support for further assistance.

    Make sure to regularly back up your OneNote data in the future to avoid similar issues.

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  2. michael wallner 0 Reputation points
    2025-12-02T10:42:40.5133333+00:00

    Ok I want to contact the Support.there is no chnace for me to fix it

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  3. michael wallner 0 Reputation points
    2025-12-02T10:44:33.22+00:00

    How can i contact someone who helps me?

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  4. Gunasekar N 49,560 Reputation points Independent Advisor
    2025-12-02T11:17:49.7666667+00:00

    Hello, thank you for reaching out to Microsoft Q&A.

    Could you please visit https://onenote.cloud.microsoft/en-us/ and sign in with your Microsoft account to see if you can access your OneNote notebooks online? 

    1. Use the same account on the OneNote desktop app to sync notebooks.
    2. Select File > Open.
    3. Under Notebooks, choose the notebook you want to open.
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