how can i open ticket

Question

Hello, I would like to report a glitch/technical issue that I discovered while using Microsoft services. The issue causes unexpected behavior, and I would like to help by providing any details needed so your team can investigate and fix it.

Please let me know the next steps, and have someone contact me for further information.

Thank you.

Answer 1

To open a support ticket for reporting a glitch or technical issue with Microsoft services, you can follow these steps:

1. Access the Azure Portal: Go to the Azure portal.
2. Help + Support: From the left menu, select Help + support.
3. Create a Support Request: Click on Create a support request.
4. Problem Description: Fill out the fields in the Problem description tab:
   • Summary: Provide a brief title summarizing your issue.
   • Issue type: Select Technical.
   • Service type: Choose All Services and search for the relevant Microsoft service.
   • Problem type: Select the appropriate problem type related to your issue.
5. Additional Details: Complete the Additional Details tab with more information about your issue and attach any relevant files or screenshots.
6. Severity: Set the severity level of your issue.
7. Submit: After reviewing your information, submit the support request.

Once submitted, the support team will begin looking into your case and may contact you for further information if needed.