Can you describe the exact location you saw this outlook.com address?
Since email address sharing is censored here, I cannot tell the full address. Is the username some random numbers and letters?
How to get rid of an ******@outlook.com from my account
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Anonymous
found a random email address in my account profile. I have no idea where it came from or how to get rid of it and after trying to reach customer support for 4 hours for help decided to ask the community. I assume it came from a previous employer linking their Office 365 account to my profile since I was an independent contractor but really not sure.
Outlook | Web | Outlook.com | Account management, security, and privacy
Answer accepted by question author
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EmilyS726 184K Reputation points Independent Advisor2025-12-02T20:26:44.6766667+00:00 -
Anonymous
2025-12-02T20:37:57.72+00:00 when I logged into my account it went to an outlook screen at outlook.live.com. at the top where your email address would be it had this random outlook.com address that started with outlook_ followed by a bunch of random stuff. Also now when I log into my account my profile now has my name with that random outlook address instead of my normal email address. If I click my initials in the top right of screen icon I get a pop up choose an account screen but it has an error saying we couldn't find account and to enter details again or create an account then it shows both my normal address and this random one.
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EmilyS726 184K Reputation points Independent Advisor
2025-12-02T20:42:38.1366667+00:00 The random email address is a placeholder username if your microsoft account is using a third party non-Microsoft email address. Microsoft would have to assign you a random Outlook.com address in order for you to access places like outlook.com.
Can you confirm, can you sign into https://account.live.com? If so, go to Your info > Sign in preference, is everything looking ok there?
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Q&A Assist2025-12-02T19:53:14.38+00:00 AI generated content. This question contains an answer created with AI from Q&A Assist. Learn moreTo remove an unwanted email address from your Outlook account, you can follow these general steps:
- Sign in to your Outlook account: Go to the Outlook website and log in with your credentials.
- Access Account Settings: Click on your profile picture or initials in the top right corner, then select View account.
- Manage Email Aliases: Look for an option related to managing your account or email aliases. This may be under Your info or Security settings.
- Remove the Email Alias: If you find the unwanted email address listed as an alias, select it and choose the option to remove it.
- Save Changes: Make sure to save any changes you make.
If you cannot find the option to remove the email address, you may need to contact Microsoft support for further assistance, especially if the email address is linked to a previous employer's Office 365 account.
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