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Fix unknown software exception
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 75%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG5%3C/text%3E%3C/svg%3E)
Greg-5229
0
Reputation points
How do I resolve this error, it I believe is related to a missing or corrupt Acer executable file?
Windows for home | Windows 11 | Performance and system failures
2 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte 40,440 Reputation points Independent Advisor2025-12-03T14:27:59.44+00:00 -
Jeronimo Fuerte 40,440 Reputation points Independent Advisor
2025-12-03T02:25:05.1266667+00:00 Hi! That “unknown software exception” message usually points to a problem with the specific program shown in the dialog (often a damaged or missing .exe or one of its support files), rather than with Windows itself, if this happens after trying to launch an app, you could try to reinstall it.
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Greg-5229 0 Reputation points
2025-12-03T06:17:19.48+00:00 All apps are functioning so I will look to Acer Support for a possible answer.
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