Excel or Word Files are not saving computer

Question

Recently i have purchase Lenovo Idea pad Laptop with Window 11 Home version and MSoffice Home 2024 version.

When I started access of excel or word the files are not getting saved in my computer instead suggesting to save one drive. When I tried to change the setting to "Save to Computer default Location" in option showing as greyd out.

Help in resolving the issue

Answer 1

It sounds like you're experiencing issues with saving files in Excel and Word on your new Lenovo IdeaPad laptop. Here are a few steps you can try to resolve the issue:

1. Check OneDrive Settings: Since your files are defaulting to OneDrive, ensure that you are signed in with your Microsoft account. You can also check if there are settings in OneDrive that might be affecting your ability to save files locally.
2. Change Save Options: If the option to change the default save location is greyed out, it could be due to a policy set by your organization (if applicable) or a setting in the Office application. Try the following:
   • Open Excel or Word.
   • Go to File > Options > Save.
   • Look for the option that says "Save to Computer by default" and see if you can enable it.
3. Permissions: Ensure that you have the necessary permissions to save files on your computer. Sometimes, user account control settings can restrict saving files.
4. Repair Office: If the problem persists, consider repairing your Office installation. You can do this by going to Settings > Apps > Apps & features, selecting Microsoft Office, and choosing the repair option.
5. Check Disk Space: Make sure that your computer has enough disk space available to save files. If your disk is full, it may prevent saving.
6. Antivirus Software: Sometimes, antivirus software can interfere with the saving process. Try temporarily disabling your antivirus to see if that resolves the issue.

If none of these solutions work, you may want to consult Microsoft support for further assistance.

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References:

• Troubleshoot why Excel doesn't save changes
• Microsoft Office stops responding when you try to open or save a file

Answer 2

Hi ,

I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

This usually happens when you enable OneDrive Backup for Desktop, Documents, and Pictures.

Kindly open Word or Excel >Go to File > Options > Save > Show additional places for saving

If the "Save to Computer by default" option is no longer greyed out, enable it > OK > Test to see uf the issue is fixed.

If it does not help, right-click the OneDrive icon in the taskbar > Click Settings > Backup tab > Manage Backup > Turn off Desktop, Documents, and Pictures backup > Confirm “Stop Backup.”

After this, your Documents and Desktop will return to local folders, and Office will allow local saves again.
Note: After turning off backup, your files will no longer be backed up in your OneDrive.