redeem code

Tristan Gore 0 Reputation points
2025-12-03T17:08:23.6666667+00:00

how i get a new redeem code for a game purchased that never received a redeem code.

Windows for home | Windows 11 | Gaming
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. John Jefferson Doyon 47,495 Reputation points Independent Advisor
    2025-12-03T17:47:02.1466667+00:00

    Hi, I'm John! I will help you with this.

    Was it directly from the Microsoft Store or from another retailer?

    If it was through the Microsoft Store, please check your purchase history in your account, you might find the code listed there. If it was from a retailer, they should be able to provide the redeem code or clarify what happened with your purchase.

    You can also refer to this Microsoft guide on redeeming prepaid codes: https://support.xbox.com/help/subscriptions-billing/redeem-codes-gifting/redeem-prepaid-codes


    If the issue persists, please provide more details by answering my questions.

    Click "Add comment" below to let me know.

    Regards,

    John J.D.

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.